Cuppa + Chat with Lana from Catfish Designs
When a love of sport, the ocean, business and branding come together….
It’s always a delight when I get to catch up with Lana – head honcho over at Catfish Designs. I truly love hearing how a generational business started, evolved and is kicking arse throughout this new world we live in.
Catfish Designs is one close to my heart. I have worked with Lana, hubby Andy and her gorgeous Mum too – we were so lucky to have had the chance to rebranded Catfish to match how their business and how it has evolved over the years.
- How to step into a generational business
- Setting up expectations when working with family members
- Online shopping
- Streamlining work processes
- Trusting an online business
- Customer service and the tips on how to keep customers happy chappies
- What’s the one thing you would tell your teenage self
Biggest takeaway – put your ego aside, stop people pleasing and lead with your good intentions!
Thanks for joining us Lana – can’t wait to meet the new little Catfish mini soon!